Burning Both Ends: Breaking Free from Toxic Productivity

 #584

Introduction:-

In a world that glorifies the hustle, many of us find ourselves stuck in an endless cycle of working harder, faster, and longer. This unhealthy compulsion—widely known as toxic productivity—has permeated today’s work culture, driving individuals and organisations alike to chase unattainable standards. But at what cost?

The pandemic brought an explosion of virtual meetings, collaboration tools, and blurred boundaries between work and home. People are already struggling to meet their core responsibilities, yet organisations often demand more—normalising 80-hour workweeks or a return to six-day schedules. Leaders and employees are trapped in a cycle of "doing more with less," driven by competition, economic pressures, and, at times, poor planning.

This mindset doesn’t just harm mental and physical well-being; it also sabotages relationships, creativity, and long-term success. The question we must ask ourselves is: how can we overcome toxic productivity before it burns us out?

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The Problem: The Myth of More is Better

Toxic productivity thrives on the flawed belief that busier means better. However, the reality is far from this idealised notion.

1. Overworking Doesn’t Equal Efficiency

Studies consistently show that productivity plateaus—and even declines—beyond 40-50 hours per week. A Stanford University study found that working more than 55 hours per week leads to negligible output beyond a certain point.

2. The Post-Pandemic Overload

The pandemic has doubled the time spent in weekly meetings for many professionals. Microsoft’s Work Trend Index revealed that workers are overwhelmed by constant notifications and meetings, often leaving little time for 'deep work.' This trend has perpetuated inefficiencies and increased workplace stress.

3. Leadership Pressures

Many organisations perpetuate toxic productivity due to external pressures like global competition or internal mismanagement. Leaders, often themselves overworked, can unknowingly set unrealistic expectations for their teams.

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The Consequences: At What Cost?

1. Individual Level:

   • Increased burnout, anxiety, and depression.
   • Physical health issues such as insomnia, fatigue, and weakened immunity.
   • Strained relationships with family and friends.

2. Organisational Level:

   • Higher attrition rates due to employee dissatisfaction.
   • Decreased innovation and strategic thinking.
   • A culture of presenteeism where hours worked are valued over actual outcomes.

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Solutions: Breaking the Cycle of Toxic Productivity

1. Learnings from Leaders and Organisations

• Microsoft Japan’s 4-Day Workweek Experiment (2019):
  Microsoft Japan trialled a four-day workweek and found a 40% increase in productivity. Employees reported better work-life balance, and operational costs, such as electricity bills, also decreased.

• Etsy’s 'No Meeting Wednesdays':
  Etsy introduced 'No Meeting Wednesdays' to encourage uninterrupted work. This simple step reduced meeting fatigue and improved focus across teams.

• Adam Grant’s Research on Productive Efficiency:
  Organisational psychologist Adam Grant advocates for fewer meetings and more asynchronous work. His studies show that teams perform better when individuals have dedicated time to focus on complex tasks without distractions.

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2. For Organisations: Leading the Change

• Focus on Outcomes, Not Hours:

  • Shift the narrative from 'more hours' to 'better results.'
  • Implement systems like Key Performance Indicators (KPIs) that measure meaningful outputs.

• Optimise Meeting Culture:

  • Limit meetings to essential discussions. Introduce 'meeting-free' days for uninterrupted work.
  • Encourage concise agendas and shorter meeting durations.

• Invest in Well-Being Programs:

  • Offer mental health resources such as counselling, yoga, or meditation sessions.
  • Encourage employees to take time off and disconnect from work during vacations.

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3. For Individuals: Setting Boundaries

• Learn to Say No:

  • Avoid overcommitting to tasks that don’t align with priorities.
  • Politely decline unnecessary meetings or delegate where possible.

• Create a Work-Life Balance Ritual:

  • Set boundaries between work and personal life by defining strict 'no-work' hours.
  • Spend time on hobbies, exercise, and connecting with loved ones.

• Reframe Productivity:

  • Recognise that rest and recovery are essential for long-term success.
  • Take regular breaks during the day to recharge your focus and creativity.

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4. For Families: Offering Support

• Open Communication:

  • Discuss how work stress impacts personal relationships.
  • Offer emotional support and actively listen to challenges without judgment.

• Celebrate Small Wins:

  • Acknowledge and celebrate achievements, both personal and professional.
  • Spend quality time together to counterbalance the stress of work life.

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Looking Ahead: Sustainable Productivity

Breaking free from toxic productivity requires a collective effort from individuals, families, and organisations. Leaders must prioritise sustainable practices, employees must set boundaries, and families must create a safe space to decompress.

Ultimately, we must recognise that life isn’t a race to do more but a journey to do better—both for ourselves and the people around us. Success, in its truest sense, is about balance, not burnout.

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How I managed (we and our organisations) evaded this in our work life! (Yes, times were different! (1985-2012)but learning and adapting to 2024 is easy!) 

Looking back at my career, I realise that while the term “toxic productivity” may be relatively new, the principles to combat it were already embedded in the way we worked. These practices didn’t just help evade burnout—they fostered better teamwork, work-life balance, and long-term success.

But can these lessons from the past still work in today’s world? Let’s explore.

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Lessons from Experience: Combating Toxic Productivity

1. Deliver Results, Not Just Hours

1992: I could work 3 hours a day or 18 hours—it didn’t matter. What mattered was whether I delivered my assignments on time and within budget. Once the job was done, I could walk out of the factory gate cool and confident. I use to take the train for a 33 hr train journey home, after working just 3 hrs; punch out, my day's work full day is counted!!! Oh Yes other times (The day Radha was born, I was at factory for full 42 hrs, for a new product manufacturing!). 

Why It Worked:
This results-oriented approach removed the pressure to “clock in” long hours for the sake of appearances. It allowed us to focus on actual outcomes and take responsibility for our work.

Critique for Today:
While this worked well in environments with clear deliverables, many modern roles, especially knowledge-based ones, involve collaboration and innovation, which are harder to quantify. Leaders today need to balance result-based expectations with flexibility and support for ambiguous tasks.

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2. Mandatory Work-Life Balance Practices

Japan Facility: Wednesdays were sacrosanct. Office lights were turned off at 5 PM sharp, and everyone had to leave unless explicitly approved by the facility head—a rare occurrence.
UK Facility: Colleagues often worked extra hours Monday to Thursday to leave by 2 PM on Friday, ensuring weekends were fully theirs.

Why It Worked:
These practices created an institutional culture that valued personal time. They also encouraged efficiency during working hours since people knew they couldn’t stretch the day endlessly.

Critique for Today:
With remote and hybrid work dominating post-pandemic, the boundaries between work and personal life have blurred. Instituting hard stops like these can still work but requires robust management buy-in and careful communication to avoid alienating employees.

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3. Team Empowerment and Delegation

I always empowered my team to make decisions on my behalf when needed, especially in critical situations. Even in the pre-mobile era, when quick checks weren’t an option, this system worked seamlessly because of trust and clear accountability.

Why It Worked:
Delegation and empowerment fostered ownership and accountability. It also ensured that no one person became a bottleneck, allowing work to proceed even in their absence.

Critique for Today:
While empowering employees remains critical, modern teams often hesitate to take ownership due to fear of repercussions or micro-management. Leaders must create an environment of psychological safety where mistakes are seen as learning opportunities, not failures.

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4. Building Succession Systems

At Sandoz (1991–96), the privilege leave policy required employees to consume 15 of the alloted 20 days annually, or it would lapse. This meant management and employees had to plan for absences, fostering succession planning and role flexibility.

Why It Worked:
The enforced leave policy ensured that no individual became indispensable. It also pushed organisations to identify and develop successors, giving employees opportunities for growth and reducing work pressure on individuals.

Critique for Today:
Many organisations now tout “unlimited leave policies,” yet employees often feel unable to take breaks due to cultural expectations or workload. Clearer guidelines and leadership modelling are needed to ensure these policies don’t backfire.

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5. A Culture of Oneness

One of the most impactful practices during my career was the sense of camaraderie within teams. Colleagues supported each other in times of crisis, fostering a collective resilience that helped navigate tough situations.

Why It Worked:
This culture of mutual support ensured that individuals didn’t feel isolated, even during high-pressure moments. Knowing that the team “had your back” was a powerful antidote to stress and overwork.

Critique for Today:
While collaboration remains important, the post-pandemic shift to remote work has eroded many informal support systems. Organisations need to consciously rebuild this camaraderie through team-building initiatives and transparent communication.

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What We Can Learn for Today’s World

Reflecting on these practices, it’s clear that many of them can still work in today’s world, with some adjustments for modern challenges.

Key Takeaways for Organisations

1. Enforce Boundaries:
   Adopt practices like mandatory “lights out” policies or meeting-free days to create breathing room for employees.

2. Promote Succession Planning:
   Encourage role flexibility and cross-training so that teams are prepared for planned or unexpected absences.

3. Foster a Culture of Trust:
   Empower employees to make decisions while providing the support they need to succeed.

4. Model Balance at the Top:
   Leaders must lead by example, taking breaks and avoiding the glorification of overwork.

Key Takeaways for Employees

1. Push Back Against Overwork:
   Advocate for a results-oriented work style and push back against excessive hours.

2. Build Support Systems:
   Collaborate with colleagues to share responsibilities and support each other during tough times.

3. Use Time Off Effectively:
   Take planned breaks to recharge and reflect, ensuring long-term productivity.

Key Takeaways for Families

1. Discuss Work Stress:
   Openly discuss work-related challenges and offer practical and emotional support.

2. Celebrate Small Wins:
   Recognise and celebrate achievements, fostering positivity and reducing stress.

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Conclusion: Finding Balance in an Unbalanced World

The lessons from my career show that toxic productivity isn’t inevitable. With the right systems, support, and mindset, individuals and organisations can foster environments that prioritise meaningful work over relentless busyness.

Ultimately, success isn’t about burning the candle at both ends—it’s about knowing when to let the flame rest.

Let me know your thoughts

Karthik

16th Nov 24

930am. 

What to do when you work for an Inept/ Incompetent Manager? What are your options?

 #583

Context:- I was wondering about this topic. In my career I did face this situation once and wiggled myself out of that. What I did a couple of decades back, could be learning for folks. So here we go......

Navigating the Storm: What to Do When You Work for an Inept Manager

In the course of a long career, most professionals will encounter a less-than-competent manager at least once. For me, it happened just once,*** (He was selected due to replacement pressure for incumbant) but the experience was enough to leave a mark on my health and accelerate my decision to exit. Looking back, it was a period of intense learning, both about leadership and about myself. Here's what I learned and the strategies I’d recommend to anyone in a similar situation.

1. Assess the Situation: Connect to Your Core Values

Before jumping to conclusions, take a step back to evaluate the situation objectively. Reflect on your own values, principles, and competencies. Are you still able to deliver results despite the challenges? (You must- There is no choice) This grounding will help you stay focused and committed, even in the face of adversity. Your ability to navigate tough times with resilience often defines your professional character.

2. Focus on What You Can Control

When working under an inept manager, it’s tempting to resort to confrontation or aggression, especially if, like me, you have a dominant, high-D personality. However, this rarely yields positive outcomes. Instead, channel your energy into areas you can control—your performance, attitude, and ability to influence without conflict. Emotional discipline is key.

3. Put Personal Judgments Aside

It’s natural to form opinions about an incompetent manager, but personal judgments can cloud your ability to act rationally. Instead, focus on behaviours and outcomes rather than personality traits. This not only maintains professionalism but also reduces stress.

4. Seek Peer Perspectives

If you feel frustrated, talk to peers to understand if they share your sentiments. A broader perspective can validate your concerns or offer insights you may not have considered. Alignment with peers also creates a support system that helps you navigate challenges more effectively.

5. Communicate with Your Manager

One of the most constructive steps you can take is to address specific instances where divergence occurs. Present cases with clear examples and suggest solutions. Sometimes, managers may not even realise their gaps until these are brought to their attention. Approach these conversations with tact and professionalism to avoid defensiveness.

6. Look for the Silver Lining

Even in difficult situations, there’s often something to learn. Observe your manager’s style—not just the flaws, but also the aspects you might not have noticed otherwise. Are there lessons in what not to do? Can you build patience, adaptability, or conflict-resolution skills? These learnings can be invaluable as you grow in your career.

7. Work Toward a Solution

Collaboration is key, even with an inept manager. Identify areas where you can compromise or find common ground. Let go of ego; it rarely serves you in such situations. Sometimes, small adjustments on your part can lead to incremental improvements in the working relationship.

8. Know When to Move On

If all efforts fail, and especially if your manager begins to see you as a threat (as I experienced), it’s time to look for opportunities elsewhere. Staying in a toxic environment can take a toll on your health, morale, and future prospects. It’s important to know when to cut your losses and move forward. For me, that decision came eight months after the manager took over, and it was one of the best choices I made. 

Additional Insights

• Strengthen Your Network: During challenging times, lean on your professional network. They can offer advice, moral support, and even leads for new opportunities.
• Focus on Mental and Physical Well-being: Situations like these can impact your health, as they did mine. Prioritise self-care through exercise, mindfulness, and time with loved ones.
• Document Everything: Keep a record of key communications, tasks, and feedback. This helps in case you need to escalate concerns or justify your actions later.

Closing Thoughts

Working for an incompetent manager is never easy, but it can be a powerful learning experience. It challenges your patience, sharpens your ability to manage up, and tests your resilience. Ultimately, how you navigate such a scenario can shape your career and personal growth in profound ways.

Remember, every storm passes, and every challenge can be turned into an opportunity if approached thoughtfully. Whether you choose to stay or move on, make the decision with clarity and confidence.

Karthik

15th Nov 2024 9am. 

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Additional Thoughts:-

***Managers can become incompetent, insecure, or inept for various reasons, ranging from systemic issues to personal traits. These behaviours often stem from a combination of internal and external factors. Let’s break it down:

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1. Lack of Ability or Competence

• Poor Skill Development: Some managers are promoted for reasons other than capability, such as tenure, loyalty, or technical expertise in non-managerial roles. They may lack the leadership skills necessary for their new role.
• Inadequate Training: Many organisations fail to invest in developing leadership competencies, leaving managers to learn on the job without proper guidance.
• Mismatch Between Role and Strengths: A person skilled in technical work may not necessarily excel in managing people, leading to inefficiency and frustration.

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2. Insecurity and Fear

• Fear of Losing Control: Insecure managers often micromanage because they fear their team might outshine them or expose their limitations.
• Imposter Syndrome: Some managers doubt their abilities, feeling unworthy of their position, and compensate by being overly defensive or authoritarian.
• Fear of Change: Resistance to innovation or alternative ideas often stems from fear of the unknown or a lack of confidence in handling new challenges.

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3. Organisational Failures

• Toxic Culture: A workplace culture that rewards appearances over results or tolerates mediocrity can allow inept managers to thrive or remain in positions of power.
• Lack of Feedback Mechanisms: Without honest feedback from peers, subordinates, or superiors, managers may remain oblivious to their shortcomings.
• Pressure Without Support: Unrealistic expectations without proper resources can push even competent managers into incompetence as they struggle to meet demands.

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4. Emotional Deficiencies

• Poor Emotional Intelligence: Inability to empathise, communicate effectively, or manage relationships can make a manager seem inept or disconnected from their team.
• Ego and Arrogance: Managers who prioritise their ego over team success often make poor decisions, alienate their team, and lose credibility.
• Inability to Handle Criticism: A manager who takes constructive feedback personally can become defensive, insecure, and resistant to change.

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5. Personal Factors

• Burnout and Stress: Chronic stress can impair decision-making and interpersonal skills, leading to a noticeable decline in performance.
• Lack of Passion for Leadership: Some managers never wanted to manage people in the first place and only took the role for career progression or financial benefits, leading to disengagement.
• Unresolved Personal Issues: Personal insecurities or conflicts outside work can spill over into professional behaviour, affecting judgment and relationships.

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6. Fear of Being Outshone

• Threatened by High-Performing Subordinates: Insecure managers may perceive talented team members as threats and intentionally suppress or alienate them.
• Fear of Exposure: Managers who are aware of their own incompetence might sabotage team efforts to avoid being exposed, preferring to shift blame rather than fix their own gaps.

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7. Resistance to Learning

• Fixed Mindset: Some managers believe they don’t need to grow or adapt, which stunts their ability to evolve with the role.
• Overconfidence in Past Successes: Relying on outdated strategies or past accomplishments can make managers irrelevant in a dynamic workplace.
• Avoidance of Feedback: A refusal to seek or act on feedback prevents growth and can solidify ineptitude.

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8. Organisational Politics

• Favouritism and Nepotism: Managers who secure roles through connections rather than merit may lack the necessary competence.
• Survival Tactics: Managers navigating politically charged environments may focus more on self-preservation than on effective leadership.
• Lack of Accountability: Without systems to hold them accountable, managers can continue to perform poorly without consequences.

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9. Erosion Over Time

• Complacency: Over time, even competent managers can become ineffective if they stop challenging themselves or stay in a comfort zone.
• Isolation from Ground Realities: As managers move up, they might lose touch with the practical challenges their teams face, leading to poor decision-making.
• Dependency on Authority: Some managers rely too heavily on positional authority rather than building trust and respect, eroding their effectiveness.

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How Can This Be Addressed?

• Proactive Training: Invest in leadership development programs early and regularly.
• Feedback Culture: Encourage open feedback from all levels, allowing managers to identify and address gaps.
• Support Systems: Equip managers with the resources and mentorship they need to succeed.
• Promotions Based on Merit: Reward true leadership qualities rather than technical expertise or tenure.
• Regular Self-Reflection: Encourage managers to assess their own strengths and weaknesses and actively work on self-improvement.

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Incompetence or ineptitude in managers is rarely just about their individual failings. It’s often a combination of personal traits, organisational dynamics, and external pressures. Recognising and addressing these factors can go a long way in improving leadership quality across organisations.

Managing Peers at Work. (Assertiveness!).

 #582

Context: I have been asked by friends and family members, that they face immense workplace challenge of "Peers/ Colleagues" who try and tend to dominate them, thus leading to awkard stalemate and frustration. While I had never faced such issues because of my unique position (Only one sun in a planet). The issue is worth discussing. So here we go. 

Introduction

Assertiveness in the workplace isn’t merely about standing your ground—it’s a blend of credibility, consistent results, and effective communication. Throughout my career in corporate roles and now as a consultant, I’ve seen how assertiveness can be a powerful tool when it’s built on a foundation of trust, reliability, and clear communication. By delivering results on time and within budget, year after year, you set a tone that speaks volumes. Colleagues and managers come to know that you mean business, and that you’re dedicated to the team’s success.

Let’s explore how delivering results and using effective communication can help you establish respect and assertiveness, enabling you to manage workplace dynamics with peers and superiors alike.

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1. Deliver Results Consistently to Build Trust and Respect

When you continuously meet your objectives on time and within budget, you set a high bar for performance. This consistency not only builds your reputation but also shows that you’re committed to the team and organisation’s success. When peers and superiors recognise your dependability, they’re more inclined to respect your voice and opinions. Assertiveness, in this case, isn’t about demanding respect; it’s about earning it through reliability.

Example: In my career from 1985 to 2012 in corporate roles, and even now in consultancy, delivering consistent results was always my first step. When deadlines were tight, and budgets tighter, the effort I put into meeting those expectations was noticed. As a result, my input naturally carried weight in discussions and decisions because colleagues knew I wasn’t just talking—I was a team player who backed my words with results.

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2. Communicate with Clarity and Confidence

While results speak for themselves, they’re amplified by effective communication. Clear, concise, and confident communication ensures that your achievements are visible and your insights are well-understood. Assertive communication also means valuing your own contributions as well as others’. Present your ideas and feedback in a way that’s constructive and straightforward.

Tip: In meetings, start by stating your point directly before providing context. For example, instead of saying, “I think we could maybe consider…,” try, “A good approach would be…” This shift reflects your confidence and positions you as a leader of your ideas.

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3. Managing Dominant Peers: Balance Mutual Respect with Firm Boundaries

Navigating relationships with more experienced colleagues can be challenging, especially if they tend to dominate discussions. Mutual respect is essential here—acknowledge their experience and contributions, but also establish your own value. Setting boundaries can be as simple as tactfully pushing back or reinforcing your points with data or examples to support your perspective.

Example: If a senior peer attempts to lead the project or dismisses your suggestions, respond with, “That’s an interesting perspective; I’d like to add another angle that could enhance our approach.” By showing respect for their input while presenting your own ideas, you assert your viewpoint without diminishing theirs.

Here are some additional strategies and techniques to effectively manage and control peers who may come off as overly aggressive or pushy, without escalating tensions:

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1. Set Boundaries Early and Clearly

• State Your Limits: If a peer is consistently overstepping, it’s helpful to establish boundaries early. Let them know, in a calm and firm manner, where your responsibilities and autonomy lie.
• Use Assertive Language: Avoid defensive phrases like “I’m not sure if…” or “I think…”. Instead, use assertive statements like “I’m responsible for X, and I’d like to make sure that’s respected.”
• Example: If a peer is pushing their agenda onto your project, you might say, “I appreciate your input, but I’m going to stick to the current approach as it aligns with our goals and timeline.”

2. Redirect the Conversation

• Stay Focused on Objectives: When a peer tries to dominate with their ideas, redirect the discussion towards team goals and objectives. This shifts the focus from personalities to outcomes.
• Ask Open-Ended Questions: Challenge overly aggressive ideas by asking questions that require them to consider different angles. For example, “How would this impact our current resources?” or “What are some potential challenges with this approach?”
• Example: If a peer pushes a risky solution, you could ask, “Can we explore the potential drawbacks and contingency plans for this idea?” This prompts them to think critically rather than bulldoze through.

3. Use the “Broken Record” Technique

• Stay Firm with Repetition: When dealing with an assertive peer who tries to push past your initial response, use a calm, repetitive approach. Politely repeat your position until they understand you won’t change it under pressure.
• Keep it Calm and Professional: Avoid raising your voice or showing frustration; instead, stay neutral and restate your point firmly.
• Example: If they insist on something, respond with, “I understand your point, but as I mentioned, my focus is on X, and I’ll need to proceed with that in mind.” Repeat if necessary.

4. Create Accountability

• Involve Others in the Discussion: If a peer frequently oversteps, bringing another team member or supervisor into the conversation can create accountability and keep them from applying undue pressure.
• Use Documentation: In meetings or discussions, make a habit of summarising decisions and responsibilities in emails or minutes to prevent any one person from taking control of an initiative.
• Example: Send a follow-up email after a conversation, saying, “To summarise our discussion, we agreed on X, with the following next steps…” This ensures mutual accountability.

5. Practise Active Listening and Empathy

• Acknowledge Their Perspective: Pushy behaviour often comes from a desire to be heard. Actively listen to their perspective before offering your input, as this can reduce their need to press harder.
• Respond with Empathy: Acknowledge their experience and viewpoint by saying something like, “I can see why you feel strongly about this.” This validates their stance without agreeing or ceding control.
• Example: If a colleague is pushing for a particular strategy, acknowledge it with, “I understand why you think this is the best route. I’d like to explore an alternative to ensure we’re covering all bases.”

6. Stand Your Ground with Positive Body Language

• Use Open, Assertive Body Language: Maintain eye contact, keep your posture upright, and avoid closed-off gestures (like crossing your arms) when dealing with a pushy peer. This non-verbal communication reinforces that you are not intimidated.
• Mirror Their Tone Calmly: If they speak loudly or forcefully, respond in a calm but firm tone. Mirroring them slightly (without matching aggression) can neutralise their pushiness.
• Example: If they raise their voice or try to crowd your space, keep a steady posture, look them in the eye, and respond calmly, signalling confidence and control.

7. Use Strategic Pausing

• Take a Breath Before Responding: If an aggressive peer presses you for a decision, take a brief pause before responding. This not only gives you a moment to collect your thoughts but also shows them that you won’t be rushed.
• Defer Decisions When Possible: If they’re pushing for immediate agreement, don’t hesitate to say, “Let me consider this and get back to you.” This breaks their momentum and gives you control over the timing.
• Example: When faced with a pushy proposal, say, “That’s a strong point. I’d like to review all the details before we commit to anything.” This shows that you’re thoughtful and won’t be cornered.

8. Defer to Data and Facts

• Rely on Objective Information: Aggressive peers may push their ideas with emotion or assertiveness, so grounding your response in data can help you stay neutral and fact-based.
• Present Evidence-Based Counterpoints: Rather than challenging their viewpoint directly, present facts that support your stance, making it about objective truth rather than personal disagreement.
• Example: If they’re promoting an approach you believe isn’t feasible, say, “The data suggests that our resources are better allocated toward X based on past outcomes,” or “Our previous analyses showed Y, which aligns better with our current capabilities.”

9. Use “I” Statements to Avoid Confrontation

• Frame Responses Personally: When asserting your boundaries, frame statements with “I” rather than “You” to prevent sounding accusatory or confrontational.
• Express Your Needs Directly: Instead of saying, “You’re always trying to take over,” use a personal angle like, “I feel more comfortable managing this aspect independently to ensure it aligns with my goals for the project.”
• Example: If a peer is pushing to take over, say, “I appreciate your experience, but I feel confident in handling this part, as I have a specific approach in mind that I believe will work well.”

10. Choose Your Battles Wisely

• Know When to Let Go: Not every pushy behaviour requires confrontation. If it doesn’t affect your core responsibilities, consider letting minor things slide to avoid unnecessary tension.
• Focus on What’s Worth the Assertiveness: Determine which issues are crucial and only stand your ground on things that align with your values or project goals.
• Example: If a peer insists on trivial details, don’t get pulled into a debate; instead, acknowledge and move on, saying, “That’s one way to go about it. I’m focusing on these key areas.”

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Conclusion: Assertiveness with Diplomacy

Managing aggressive or pushy peers is often about maintaining balance—holding your ground firmly but diplomatically, while guiding the conversation to the team’s goals rather than individual agendas. By establishing clear boundaries, choosing a constructive tone, and sticking to the facts, you can assert your position effectively, even with the most challenging colleagues. This approach not only enhances your assertiveness but strengthens respect across the board, helping you grow as a leader in your role.

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4. Influence Upward: Position Yourself as a Solution Provider

To gain the attention and respect of managers and senior leaders, focus on being a proactive solution provider. Show that you understand organisational goals, and position your suggestions as ways to help the team or department achieve those objectives. When you speak to management about challenges, frame your ideas as solutions rather than just observations or problems.

Example: During a project where inefficiencies were holding us back, I approached my manager with a solution-focused mindset. Rather than complaining, I proposed a streamlined method to save time and resources. This not only demonstrated my commitment to improving the workflow but also positioned me as someone who actively contributes to organisational success, enhancing my influence upward.

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5. Leverage Emotional Intelligence (EQ) to Understand and Connect

A critical part of assertiveness is knowing how to read the room. Emotional intelligence, or EQ, helps you understand people’s motivations and reactions, allowing you to respond in a way that respects their feelings while asserting your stance. This can help you find common ground with dominant peers and make interactions with managers more productive.

Example: If you sense your manager is under pressure, approach them with solutions rather than additional challenges. Frame your project or idea in a way that alleviates their workload. The ability to empathise and adapt can increase your influence and assertiveness by demonstrating you understand the bigger picture. I once left a job to releive my manager of pressure for head count reduction from Corporate! That helped develop lasting personal relations for years. 

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6. Practise Positive Body Language and Tone

Assertive communication goes beyond words—your body language and tone convey as much, if not more, about your confidence and intent. Maintain eye contact, use a calm and steady voice, and stand or sit with an open posture. This sends a clear message that you are both confident and approachable.

Tip: Avoid crossing your arms or shifting your gaze during important conversations. A steady posture and tone reinforce the message that you are a reliable contributor who takes their role seriously.

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7. Build Alliances and Seek Mentorship for Perspective

Having allies and mentors can enhance your assertiveness by providing guidance, validation, and a support network within the workplace. Mentors, in particular, can offer insights on navigating organisational dynamics and acting with strategic assertiveness. They can also provide feedback to help you fine-tune your approach to difficult situations.

Example: Early in my career, I reached out to a mentor who offered invaluable advice on how to deal with dominant personalities and handle tough conversations with senior management. This helped me approach such situations with more confidence and control, giving me the assertive edge to handle different perspectives effectively.

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Conclusion: Assertiveness as a Career Foundation

Assertiveness isn’t about demanding respect; it’s about earning it through consistent results, clear communication, and mutual respect. By setting a high standard for yourself and actively contributing to the team’s success, you’ll find that respect and influence come naturally. When backed by emotional intelligence and strategic communication, assertiveness becomes a powerful tool for professional growth.

Karthik

14/11/2024. (Nehru 135 Today!!). Very very very very few Indians ( One hand count!) who would go in my books to motivate, inspire, engage me.!!!

Rising Dollar, Ripple Effects: How the Strong U.S. Currency Affects the World and India

 #581

The Global Impact of a Rising U.S. Dollar and What it Means for India

The U.S. dollar, often seen as the world’s safe haven, is experiencing a significant surge, impacting economies globally. This appreciation holds wide-ranging consequences—some beneficial, many challenging—and it’s essential to understand the root causes, the ripple effects, and what countries, especially India, can do to navigate this environment.

Why is the Dollar Rising?

The recent rally of the dollar can be attributed to a combination of economic factors, central bank actions, and global investor sentiment:

1. Federal Reserve’s Policy Shifts: On November 6, 2024, the U.S. Federal Reserve reduced its federal funds rate by 0.25% to between 4.5% and 4.75%, aiming to balance economic stability with recent inflationary pressures. This move comes after a series of hikes aimed at curbing inflation, which initially made U.S. assets more attractive to global investors. Even with this cut, the U.S. offers comparatively higher interest rates, pulling in investments and driving up dollar demand.

2. Economic and Geopolitical Turbulence: The dollar’s position as the world’s reserve currency makes it a “safe haven” during periods of uncertainty. Current global conditions—from geopolitical conflicts to economic instability in Europe and emerging markets—have made the U.S. dollar particularly appealing, as investors move capital from riskier assets into dollar-denominated investments.

3. Trade Dynamics and Commodity Pricing: The demand for dollars remains high as global commodities (like oil) are priced in dollars. Countries need dollars to buy these essentials, and in times of volatility, this demand heightens, causing currencies to depreciate relative to the dollar.

Implications of a Stronger Dollar for the Global Economy

A stronger dollar has a complex set of impacts across the global economy, creating both winners and losers. Here’s how it plays out on the global stage:

• Debt Burdens in Emerging Markets: For countries with significant dollar-denominated debt, a stronger dollar translates to higher repayment costs. This effect is felt acutely in emerging economies, where governments and businesses may face increased debt servicing costs, reducing funds available for development and social programs. Rising dollar values can even push these nations towards financial crises, sometimes requiring IMF intervention or debt restructuring.

• Trade Imbalances: A strong dollar can disrupt trade flows. While it may benefit countries that export to the U.S. by boosting their goods' appeal, U.S. exports become more expensive, potentially dampening demand. Conversely, the U.S. imports goods at a lower relative cost, further widening trade deficits in importing countries.

• Inflation in Import-Dependent Countries: Many nations depend on dollar-denominated imports, particularly for critical resources like fuel and food. As the dollar appreciates, these imports become costlier, pushing up inflation. This scenario is particularly challenging for low- and middle-income countries, which may see significant increases in the cost of living.

How Countries Can Inoculate Themselves Against Dollar Appreciation

While the impacts of a strong dollar can be profound, there are strategies nations can deploy to mitigate these effects:

1. Diversify Currency Reserves: By holding reserves in multiple currencies, countries can reduce their exposure to dollar fluctuations. Alternatives like euros, yen, and gold offer some insulation against a stronger dollar’s direct impact.

2. Bolster Local Economies: Strengthening domestic industries and reducing dependence on imports, especially for essentials like energy and food, can help nations be less vulnerable to currency swings. Developing self-sustaining energy sources or domestic agricultural capacity are examples of long-term resilience.

3. Hedge Currency Risks: Financial instruments such as forward contracts or currency swaps allow countries and businesses to protect themselves against sudden currency fluctuations, though these are short-term solutions requiring ongoing management.

4. Currency Swap Agreements: To stabilise local currencies and provide emergency liquidity, some countries enter currency swaps. For example, China has established yuan swap agreements with several nations, reducing reliance on the dollar for bilateral trade.

The Specific Impact on India: Challenges and Policy Responses

India, as an emerging market and a major importer, faces unique challenges from a strong dollar:

• Inflationary Pressures: India is a significant importer of crude oil, and a stronger dollar makes these imports costlier, leading to inflationary pressure. Rising fuel prices directly impact transportation and manufacturing costs, increasing the cost of goods and services for consumers.

• Widening Trade Deficit: India’s trade deficit, the gap between exports and imports, may widen due to increased import costs, particularly for energy and electronics. This could place pressure on the balance of payments and strain forex reserves, potentially weakening the rupee further.

• Capital Outflows and Investment Volatility: A stronger dollar often leads to capital flight from emerging markets as investors seek the stability of U.S. assets. For India, this can mean increased stock market volatility and reduced foreign investment, impacting economic growth.

• Policy Responses in India: To counteract these effects, the Reserve Bank of India (RBI) may need to employ a mix of strategies, including stabilising the rupee through forex reserves, adjusting interest rates, or using fiscal tools to support key sectors. Strengthening trade partnerships and reducing dependency on dollar-denominated goods could also be part of India’s long-term response.

Conclusion: Navigating a Dollar-Dominant World

As the U.S. dollar appreciates, the world is reminded of the dollar’s influence and the interconnectedness of the global economy. For countries like India, balancing the short-term pressures with long-term resilience will be key. Diversification, economic fortification, and strategic policy interventions will help nations weather the challenges of a strong dollar, turning a potential crisis into an opportunity for economic fortification.

Appears tough times are ahead!!

Karthik

13/11/24 930am. 

A Moment of Clarity for me: Quitting Habits and Embracing Life’s Bigger Picture.

 #580

Personal Update:- I am recovering as planned. The Surgery wound is healing well. I shall be developing a recoup plan/ activities, post 29/11 when followup visit with Dr Mascharanes is due.

This book gave me lot of clarity on life. 

Gaining confidence from Hill's book, this gave me chance "Never to be a victim" (Not that I would have been!)! 

Hill's book gave me clarity and I charted my life and it went exactly as planned!!! 

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In November, 35 years ago, I made a decision that would shape my life in ways I couldn’t foresee. In a single moment, I chose to let go of three habits—smoking, drinking, and cinema-going (1983)—that had subtly woven themselves into my bachelor life. I was 25, living alone in a new place with no friends, no well-wishers, and no real support system. I had recently moved for work to a region that felt decades behind the places I’d known in South India. The environment was intimidating, the pace of life was slow, and my career felt stuck in an uninspired role within a stifling bureaucracy. Oh Yes! Women and Drugs were off limits, as I had seen my college hostel guys, whose life were wrecked due to over indulgence. 

Looking back, I can see how easy it would have been to indulge these habits, using them as a comfort against the loneliness and challenge of being alone in an unfamiliar place. Given my good pay and freedom as a bachelor, I could have easily kept up with these routines. But in a flash of clarity, I realised that these habits weren’t bringing any lasting value—they were just distractions. Health, purpose, and focus were what I needed, not temporary relief. I marvel now at how quickly I quit. Was it sheer willpower, destiny, or simply common sense?

The Power of Instant Clarity

There’s something deeply transformative in those rare moments when everything seems obvious. That day, I felt a clarity that made my habits look trivial. These were nothing more than crutches, keeping me stuck rather than helping me grow. In that moment, I understood that I could use this challenging time to build something better or continue down a path of temporary comforts. And I chose the former. Moments like these are opportunities to tap into inner strength, which can set us on a path we might not have seen otherwise.

Theories Behind Personal Transformation

Several ideas can shed light on why some decisions come with such conviction, even in tough circumstances:

• Self-Determination Theory: This theory suggests that our choices reflect an innate drive toward self-improvement. That day, I felt an alignment with values that resonated with me—health, clarity, and self-respect. The motivation wasn’t about rejecting pleasure but choosing something more meaningful.

• Growth Mindset and Resilience: Reading authors like Napoleon Hill soon after that experience deepened my belief in resilience and a growth mindset. Adversity, Hill would say, isn’t meant to break us but to prepare us. We can either succumb to it or rise through it with renewed purpose.

• Inner Choice and Life’s Trajectory: It’s often said that our lives are defined by the choices we make in pivotal moments. When that moment of clarity arrived, I trusted it fully. And in choosing to let go of distractions, I chose a path that would shape my future—one more aligned with purpose than with comfort.

Opening New Doors: The Impact of a Single Decision

As soon as I gave up those habits, my mind felt clearer. Within weeks, I made a bold choice to return to my previous organisation (A Boomerang)—a place where I knew I could bring my best self. Not only did they welcome me back, but the change in environment reconnected me with work that felt meaningful. This positive transition reinforced the power of that earlier decision to let go of habits that didn’t serve me.

Beyond work, I found myself drawn to thinkers like Napoleon Hill, whose ideas became essential to my understanding of resilience and life’s challenges. With Hill and other mentors on the page, I learned that courage, persistence, and inner drive could take me further than any habit ever could.

Life Lessons for the Reader: Finding Clarity and Strength

I share this experience in the hope that others might find encouragement in it. Here are a few lessons that may resonate for those facing similar challenges:

1. Embrace Moments of Clarity: When a sudden insight hits, don’t dismiss it. These rare moments can become turning points in our lives. Trust them, as they may reveal paths you didn’t even know you needed.

2. Assess Your Habits Against Core Values: If habits aren’t in line with your personal values, they’ll ultimately hold you back. Growth happens when actions align with principles. Reflect on whether your routines truly serve the life you want to build.

3. See Adversity as an Opportunity for Growth: While it’s tempting to resist or escape challenging situations, these are often the times that offer the greatest potential for growth. Adversity can become a training ground for resilience, clarity, and courage.

4. Letting Go Opens New Possibilities: By leaving behind habits that don’t serve you, you make space for opportunities that do. For me, quitting those distractions gave me time, energy, and clarity for more fulfilling pursuits in work and personal growth.

5. Trust Your Inner Voice: When faced with life-altering decisions, listen to the inner voice that speaks to you with conviction. Temporary comforts can be seductive, but a life lived with purpose will offer lasting rewards.

Final Reflections

Today, I still marvel at how one decisive moment, made in a place of loneliness and uncertainty, set me on a path of fulfilment and purpose. That decision taught me that everything we seek is often within us, waiting to be acknowledged and acted upon. The courage, resilience, and clarity we need are inside us, ready to emerge in life’s challenging moments.

So to anyone reading this, especially if you’re alone or struggling in unfamiliar territory: Trust yourself. If there are habits, patterns, or routines that aren’t serving you, take that leap. Everything you need to overcome is already within you. All it takes is one moment of clarity to unlock a life of purpose and self-fulfilment.

Karthik

12th Nov 2024, 930am. 

PS: Lalitha came in to my life, well beyond all this, a good 9 months later.....! 

Beyond the Stumble: Harnessing Mistakes for Growth and Resilience.

 #579

So we back to Earth and routine life.... Let's get things done!!!!

Inspired by Batrleby Column, Learning from Mistakes. 

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1. Understanding Mistakes and Their Origins

Mistakes are an integral part of the journey, both in work and personal life. They often arise from:

• Work Life:

  • Pressure and Expectations: Deadlines, KPIs, and multitasking can lead to slip-ups or rushed decisions.
  • Miscommunication: Ambiguities in instructions, cultural misunderstandings, or inadequate communication can result in significant oversights.
  • Lack of Resources or Knowledge: Without the right information, tools, or training, mistakes are more likely.
  • Complexity in Decision-Making: Today’s fast-paced work environments require quick yet critical decisions, where errors are almost inevitable.

• Personal Life:

  • Emotional Reactions: Acting from a place of strong emotions (anger, jealousy, fear) can lead to decisions that we later regret.
  • Misjudging Risks and Rewards: Whether in relationships, investments, or self-care, personal errors often come from skewed risk perception.
  • Autopilot Mode: Habits or routines sometimes prevent us from thinking critically, leading to missed opportunities or errors.

2. Analysing Mistakes: Tools and Techniques

Learning from mistakes begins with a detailed analysis, which can be approached through:

• Root Cause Analysis (RCA): Widely used in business, this tool involves asking “why” repeatedly until you reach the core of the mistake. RCA is effective for uncovering hidden factors, such as communication breakdowns or gaps in process design.
• SWOT Analysis: A personal SWOT (Strengths, Weaknesses, Opportunities, and Threats) can help you identify areas of potential failure and learn from past mistakes.
• Fishbone Diagram: This technique visualises causes of a problem and is useful for both work and personal life challenges, providing a holistic view of contributing factors.
• Mindfulness Reflection: Practising mindfulness encourages individuals to examine emotional triggers, underlying fears, or assumptions that might lead to recurring mistakes.

3. Implementing Corrective Actions and Resilience-Building

Once mistakes are understood, actionable steps can be taken to ensure they aren’t repeated:

• Establish Clear Feedback Loops: Regular feedback sessions with mentors or peers allow for real-time adjustments.
• Set Incremental Goals: For personal mistakes or work mishaps, breaking down corrective actions into smaller, achievable goals can make improvements more manageable and realistic.
• Building Resilience Through Self-Reflection: Mistakes often surface areas for self-improvement, and reflecting on these—especially with journaling or meditation—can reinforce resilience.

4. Examples of Famous Mistakes and Second Chances

• The Evolution of Oyster Sauce: The very sauce itself, now a staple in Asian cuisine, was a result of a “mistake” by Lee Kum Sheung, who accidentally overcooked oysters until they produced a thick, flavourful sauce. This accidental success created an iconic product and brand that still thrives today.
• Steve Jobs and Apple: After being ousted from Apple in the 1980s, Jobs founded NeXT and Pixar, which not only brought him back to Apple but also transformed the tech and entertainment industry.
• Walt Disney's First Studio: Disney’s first animation studio, Laugh-O-Gram, went bankrupt. However, he learned valuable lessons, ultimately founding the iconic Walt Disney Company.

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Mistakes have the potential to redefine paths, build resilience, and foster innovation. Analysing and learning from them not only prevents recurrence but often lays the foundation for a more thoughtful, growth-oriented life.

Jobs 18 seconds Pause to a great question?  LINK

Second Chances and Human Potential: Learning from Steve Jobs’ Approach

An often-overlooked aspect of mistake correction is how we approach people and relationships in our lives. Steve Jobs, during a candid moment at a public forum, shared one of the biggest lessons he carried from Apple to his next venture, NeXT. Pausing for almost 18 seconds, Jobs reflected on how past experiences had reshaped his decision-making. His insight? Never rush to final judgments on people. When someone makes a mistake or fails, he advised against making swift conclusions. Instead, he stressed the importance of pausing to assess whether they might learn, adapt, and redeem themselves.

In a world driven by high expectations, instant results, and relentless pressure, this approach seems almost revolutionary. It suggests that a mistake, especially when it involves people, is not the end but a point of reflection. Jobs’ perspective was rooted in data and his own experiences: he had learned the hard way that people sometimes need the space and opportunity to correct themselves, that the initial failure might be an important step in their growth, rather than a final verdict on their capabilities.

This concept goes beyond a mere act of patience; it represents an opportunity to foster loyalty, build a culture of resilience, and bring out the best in people. By allowing individuals the chance to learn from their mistakes, we are investing not just in their growth but in the long-term health of the relationship or team. After all, mistakes often reveal our blind spots and overlooked potential.

For those looking to apply this in their own lives, whether professionally or personally, consider these steps:

• Pause Before Decision-Making: In moments of disappointment or error, allow time for analysis. Think through the possible causes and potential for growth.
• Embrace Constructive Feedback: Create an environment where feedback is a tool for improvement, not punishment. This encourages individuals to approach mistakes openly rather than fearfully.
• Look for Redemption, Not Retaliation: Mistakes are often seen as failure points, but they can also be turning points. Offering someone the chance to redeem themselves can reveal resilience and strength that might otherwise remain hidden.

Jobs’ wisdom is a reminder that human potential is often waiting to be tapped, even in the wake of mistakes. In our pursuit of success, giving both ourselves and others the opportunity to rise above errors can be one of the most empowering ways to create a meaningful legacy.

Personal Reflections: The Power of Patience and Support

Reflecting on my own career, I’m grateful to acknowledge that errors and mistakes were few and far between, thanks largely to the robust systems, processes, and supportive teams we had in place. However, as Steve Jobs noted, even with the best practices, mistakes can happen. And, like him, I’ve been fortunate to have mentors and managers who didn’t rush to judge or come to conclusions when I stumbled.

One vivid period that comes to mind was in 2003-04, a time when my general health was at its lowest ebb. My performance dipped, considerably and I could not take up travel (My backbone to success!) and yet, my managers @ Monsanto, didn’t let that temporary slip overshadow the years of consistency and commitment I had shown. They extended the space and understanding I needed to regain my footing, reinforcing the value of patience and trust in the professional journey. I paid back for their trust with an amazing performance for sites winning awards after awards in EHS. 

There were also occasions when I made a couple of misjudgments, (1987, 1998) but they were not career-limiting thus, thanks to the great support I received from both my team and manager. In each of these situations, the collective spirit of problem-solving and openness prevailed, allowing mistakes to become stepping stones rather than stumbling blocks. Oh yes, you are blessed to have worked, (You selected too!) in such world class organisations. 

On a personal level, I must credit my wife, Lalitha, who has been exceptionally patient with me through my own transgressions. Her understanding and unwavering support have been the backbone of our marriage, helping us sail through rough patches with a steady hand—an approach that has undoubtedly kept our family environment harmonious and lead to success for every family member.

July 4, 2023. Cupertino, CA. 

In both my professional and personal life, I’ve seen firsthand how understanding and second chances can transform mistakes into moments of growth, both for oneself and for those around. It’s a reminder that while systems and processes safeguard us, it is people’s empathy and patience that truly propel us forward.

Karthik

10th Nov 2024

9am.